Terms of Service
Effective Date: April 20, 2026
These Terms of Service ("Terms") govern your access to and use of the Thinkless mobile application ("App") provided by Think Design ("Company," "we," "our," or "us"). By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, you must not use the App.
1. Eligibility
1.1 You must be at least 13 years of age (or the minimum age of digital consent in your jurisdiction, whichever is higher) to use the App.
1.2 By using the App, you represent and warrant that you meet the eligibility requirements and have the legal capacity to enter into these Terms.
2. Description of the App
Thinkless is a wellness and mindfulness application that provides tools including daily emotional check-ins, journaling and reflection exercises, cognitive behavioral techniques for thought management, guided breathing, grounding, and body scan exercises, ambient soundscapes, on-device AI-generated personalized suggestions and insights, achievement tracking, and customizable push notification reminders.
3. Important Health and Wellness Disclaimer
3.1 THINKLESS IS A GENERAL WELLNESS APPLICATION. IT IS NOT A MEDICAL DEVICE, DIAGNOSTIC TOOL, OR THERAPEUTIC SERVICE. THE APP IS NOT INTENDED TO DIAGNOSE, TREAT, CURE, MITIGATE, OR PREVENT ANY DISEASE, DISORDER, OR MEDICAL CONDITION, INCLUDING BUT NOT LIMITED TO ANY MENTAL HEALTH CONDITION.
3.2 The content, features, and AI-generated suggestions provided through the App are for general informational and self-care purposes only. They do not constitute and shall not be construed as medical advice, psychological counseling, psychiatric treatment, or any form of licensed professional healthcare service.
3.3 THE APP IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL OR MENTAL HEALTH CARE. If you are experiencing a mental health crisis, thoughts of self-harm or suicide, or any medical emergency, you should immediately contact your local emergency services (such as 115 in Vietnam or 911 in the United States), a qualified healthcare provider, or a crisis intervention service.
3.4 You acknowledge and agree that any actions you take based on the App's content, suggestions, or AI-generated insights are taken at your own discretion and risk. We expressly disclaim any liability for any outcomes resulting from your use of the App's features or content.
3.5 If you are currently under the care of a healthcare professional for any mental health condition, you should consult with your provider before using this App and should not alter any treatment plan based on information provided by the App.
4. Account Registration and Security
4.1 Certain features of the App may require you to create an account. You may register using Apple Sign-In, Google Sign-In, or email and password.
4.2 You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us promptly of any unauthorized use of your account.
4.3 You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to maintain the security of your account.
4.4 You agree to provide accurate and complete information when creating your account and to keep such information up to date.
5. Subscriptions and In-App Purchases
5.1 The App offers optional premium features through the following purchase options:
• Monthly auto-renewable subscription
• Yearly auto-renewable subscription
• Lifetime one-time purchase
5.2 Payment is charged to your Apple ID account upon confirmation of purchase. Subscription prices are displayed in the App and may vary by region.
5.3 Auto-renewable subscriptions automatically renew unless you turn off auto-renewal at least 24 hours before the end of the current billing period. Your account will be charged for renewal within 24 hours prior to the end of the current period.
5.4 You may manage your subscriptions and turn off auto-renewal at any time through your Apple ID Account Settings (Settings > [your name] > Subscriptions on your device).
5.5 Cancellation of a subscription takes effect at the end of the current billing period. You will retain access to premium features until the end of the period for which you have already paid.
5.6 Refunds are handled by Apple in accordance with Apple's applicable refund policies. We do not process refunds directly.
5.7 We reserve the right to modify subscription pricing. Any price changes will apply to billing periods that begin after the change takes effect, and we will provide advance notice of such changes.
6. User Content
6.1 "User Content" refers to any text, data, or information you create, input, or store within the App, including journal entries, reflections, emotional check-in responses, and stress topic selections.
6.2 You retain all rights to your User Content. We do not claim any ownership of your User Content.
6.3 Your User Content is stored on your device and, if you enable iCloud synchronization, in your personal iCloud account. We do not store your User Content on our servers. AI processing of your User Content for personalized features occurs entirely on your device.
6.4 You are solely responsible for your User Content and any consequences of creating or storing it.
7. Acceptable Use
You agree that you will not:
(a) Use the App for any purpose that is unlawful or prohibited by these Terms;
(b) Attempt to gain unauthorized access to the App, its servers, or any systems or networks connected to the App;
(c) Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App, except to the extent expressly permitted by applicable law;
(d) Modify, adapt, translate, or create derivative works based on the App;
(e) Copy, distribute, publicly display, sell, rent, lease, or sublicense the App or any portion thereof;
(f) Remove, alter, or obscure any proprietary notices, labels, or marks on the App;
(g) Use the App in any manner that could damage, disable, overburden, or impair the App or interfere with any other party's use of the App;
(h) Use the App to transmit any viruses, malware, or other harmful code;
(i) Use the App to collect or harvest any personal information of other users.
8. Intellectual Property
8.1 The App, including but not limited to its design, user interface, graphics, animations, audio files, code, and all other elements (excluding User Content), is the property of Think Design and is protected by applicable intellectual property laws.
8.2 Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on a device that you own or control, solely for your personal, non-commercial use.
8.3 This license does not grant you any rights to use our trademarks, trade names, logos, or other brand features without our prior written consent.
9. AI-Generated Content Disclaimer
9.1 The App utilizes on-device artificial intelligence to generate personalized content, including wellness insights, journaling prompts, thought-reframing suggestions, and notification messages.
9.2 AI-generated content is produced by automated machine learning models and is provided for informational purposes only. Such content may contain inaccuracies, may not be suitable for your specific situation, and should not be relied upon as professional advice of any kind.
9.3 We do not guarantee the accuracy, reliability, completeness, or appropriateness of any AI-generated content. You acknowledge that AI-generated content is not reviewed by human professionals before being presented to you.
9.4 Your use of or reliance on AI-generated content is at your sole risk. We disclaim all liability arising from AI-generated content to the fullest extent permitted by law.
10. Push Notifications
10.1 The App may send push notifications if you grant permission, including scheduled daily reminders (morning check-in at 7:50 AM and evening reset at 9:50 PM local time) and context-aware smart notifications based on your usage patterns.
10.2 You may enable or disable notifications, or adjust notification preferences, at any time through the App's settings or your device's system settings.
10.3 Notification messages may be generated or modified by the App's on-device AI system. Such messages are automated and are not authored or reviewed by any individual.
11. Third-Party Services
11.1 The App integrates with third-party services including Firebase Authentication (Google LLC), Google Sign-In (Google LLC), Apple Sign-In (Apple Inc.), Apple StoreKit (Apple Inc.), and Apple iCloud (Apple Inc.).
11.2 Your use of these third-party services is subject to the respective terms and privacy policies of those providers. We are not responsible for the practices, content, or availability of third-party services.
11.3 We do not endorse and are not liable for any acts or omissions of third-party service providers.
12. Disclaimer of Warranties
12.1 THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
12.2 WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT: (A) THE APP WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (B) THE APP WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM THE USE OF THE APP, INCLUDING ANY AI-GENERATED CONTENT, WILL BE ACCURATE, RELIABLE, OR COMPLETE; (D) ANY DEFECTS IN THE APP WILL BE CORRECTED; OR (E) THE APP WILL BE COMPATIBLE WITH ANY PARTICULAR DEVICE OR OPERATING SYSTEM VERSION.
12.3 WE DO NOT WARRANT THAT THE APP WILL PRODUCE ANY PARTICULAR HEALTH OR WELLNESS OUTCOME. INDIVIDUAL RESULTS MAY VARY.
13. Limitation of Liability
13.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THINK DESIGN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
13.2 WITHOUT LIMITING THE FOREGOING, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE APP OR THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU HAVE PAID TO US FOR THE APP IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED US DOLLARS (USD $100).
13.3 THE LIMITATIONS IN THIS SECTION APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
13.4 SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
14. Indemnification
You agree to indemnify, defend, and hold harmless Think Design and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the App; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any applicable law or regulation or the rights of any third party.
15. Termination
15.1 You may stop using the App at any time by uninstalling it from your device.
15.2 We reserve the right to suspend or terminate your access to the App at any time, with or without cause and with or without notice, if we reasonably believe you have violated these Terms or if continued provision of the service is no longer commercially viable.
15.3 Upon termination, your license to use the App is immediately revoked. Sections 3, 6.2, 8, 9, 12, 13, 14, 16, and 17 shall survive termination.
15.4 Termination of your access does not relieve you of any obligation to pay outstanding subscription fees. Active subscriptions must be canceled through your Apple ID Account Settings.
16. Governing Law and Dispute Resolution
16.1 These Terms are governed by and construed in accordance with the laws of the Socialist Republic of Vietnam, without regard to its principles of conflict of laws.
16.2 Any dispute arising out of or relating to these Terms or your use of the App shall first be attempted to be resolved through good-faith negotiation between the parties for a period of at least thirty (30) days.
16.3 If the dispute cannot be resolved through negotiation, it shall be submitted to the competent courts of Vietnam for resolution.
17. General Provisions
17.1 Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Think Design regarding your use of the App and supersede all prior or contemporaneous agreements, communications, and proposals.
17.2 Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms without affecting the validity and enforceability of the remaining provisions.
17.3 Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
17.4 Assignment: You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms without restriction.
17.5 Force Majeure: We shall not be liable for any failure or delay in performing our obligations under these Terms to the extent that such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, internet or telecommunications failures, or third-party service disruptions.
17.6 Notices: We may provide notices to you through the App or via the email address associated with your account. You may contact us at the address provided in Section 18.
18. Contact Information
If you have questions, concerns, or complaints regarding these Terms or the App, please contact:
Think Design
Email: contactthinkdesign@gmail.com